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If you are using NSM, it is possible to synch multiple units using API. The following article explains how to perform this action. Synchronize multiple firewalls from NSM (On-Prem) using API | SonicWall
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Hello, You should be able to delete Tenants from your MSW account. Here is one option that you should see under the My Workspace Dashboard. There are a couple of limitations when deleting a Tenant. Here are the main ones that I can think of: -Default Tenant cannot be deleted -Cannot delete Tenant if there are still devices…
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Hello, If you are using the On-Prem Analytics product, unfortunately, there are no custom users available. The default user "admin" will be the only available access.
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You can also use the Template feature in NSM to perform this type of configuration across all devices. Unfortunately, there is no easy method to copy the configuration that already exists on a NSM managed firewall. However, when configured via Templates you must only configure the objects one time and apply to all…
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Hello, In newer firmware versions, the default configuration for App Control would be to have the Global setting at 60 seconds: Each App Control category would then inherit this setting from the Global: As long as the Log Redundancy setting is in place, whether it be Global or per Category, this will prevent the App…
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Hello, For the second change, this is an update made to the ZeroTouch service used for communication between the Firewall and NSM. Both the FQDN and IP are legitimate for the SonicWall service. There may have been updates to DNS since you posted the question. Here is the current info from nslookup: Hopefully this answers…
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Hello, In a syslog based Analytics system, if syslogs are not being received, the unit will show the Red status icon. You may notice at times, such as immediately following login to the application, the indicator is Green while the unit status is verified. The specific syslog message monitored for the firewall status is…
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Hello, This may be an issue where the the error message is not accurate in GMS. There may be a failure configuring the address object and GMS cannot properly interpret the message returned by the firewall. Errors resulting from the address object name already existing on the firewall or other similar issue can be tested by…
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Hello, If the database is consuming a large quantity of disk space, we would first have to identify which database table(s) are causing the issue. In GMS deployments of 50 or more firewalls, it is possible that tables such as "Settings" (table used to store firewall EXP files) can consume large amounts of space overtime.…
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Hello, The location of the status light had been moved in an early build of GMS 9.3 to the right side of the device tree. The original location on the left of the Unit Name was restored to in the later builds. Here is a screen shot for GMS version 9.3.2 (Build 9320.1296):
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Unfortunately, migrating data in a single disk environment will not be supported. If this were possible, this would limit the ability to increase the disk space for syslog/reports storage on the 2.5.0.4 installation. In this scenario, it is best to power down the 2.5.0.3 installation after gathering any reports needed.…
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The status message in a Syslog based system relies on Analytics receiving the Connection Closed message from the firewall. If these messages are not currently being received from the firewall, the status will show as "Down". In addition, the Connection Closed messages are also responsible for populating the reports under…
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The Live Reports listed in the Overview menu of the Monitor tab will have a section for Interface Usage. These reports can be filtered while viewing the report in the NSM interface, however, the filter will not carry over to a PDF report Rule/Export. A custom filter should allow you to create a report based off of an…
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Hello, Here is a knowledge base article that goes over the basics of executing API with Flow Based Analytics. Syslog Based Analytics does not support API. On Prem Analytics - Use API to query AppFlow data | SonicWall The article shows only the basics of executing an API using the API Explorer built into the application.…
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Hello, The current behavior in NSM is that the Inventory list is sorted by Serial Number (ascending). If the sort method is altered, this will only remain for the time that the page is viewed. When revisiting the Inventory page, the page is refreshed to adjust for any newly added devices, Connectivity Status, etc. The…